|
Q:
|
What
do you mean by Live Online? |
| A: |
Unlike
other text-based web courses, FCU Live
On-Line brings you right into our classrooms
LIVE from Orlando, FL through state-of-the-art
video streaming technology. Once the class
is taught it can be viewed again by video-on-demand
24/7.
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|
| Q: |
What
is video-on-demand? |
| A: |
Video-on-demand
allows you to view a video-taped transmission
after the course is taught. Through this
technology you can access the video at
any time convenient to your schedule regardless
of your time zone - 24/7!
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|
| Q: |
What
do I need to begin? |
| A: |
You
will need a computer with Internet access,
speakers and a minimum 56K modem. High
speed access to the Internet through DSL
or broadband is highly recommended. Most
current PC's and MAC's will meet the necessary
technical requirements. However, check
the specifications detailed at technical
requirements to make sure your
computer is able to receive FCU Live Online.
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|
| Q: |
What
is DSL and broadband and why are you recommending
one of these technologies for FCU Live
Online? |
| A: |
Both
DSL and broadband are technologies that
move information across the Internet at
very fast speeds. Since FCU Live Online
uses video streaming technology, your
e-learning experience will be much better
with one of these high speed options.
A 56K modem connection should give
you good audio reception, however the
picture will not be as smooth as you are
accustomed to watching on your TV.
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|
| Q: |
How
do I get DSL or broadband on my computer? |
| A: |
Contact
your telephone company for information
on DSL. It's not available in all cities
yet, but will be soon. Contact your cable
company for broadband which is widely
available. Check with your current Internet
provider for more information or search
the Internet for a list of companies that
offer these technologies.
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|
| Q: |
How
do I start taking classes on-line? |
| A: |
Complete
the on-line Application
Process. Once the application
is received, completed and approved, you
will be issued a Student ID# and password.
You can then register for your first course
through the Registration
Process.
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|
| Q: |
What
is the Academic Schedule? |
| A: |
Classes
are taught ‘LIVE’ on Monday
night 7:00 p.m. to 10:00 p.m. EST from
Orlando, Florida. A new course starts
every four (4) weeks. Check the Course
Schedule for the next upcoming
class.
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|
| Q: |
How
can I take classes if I'm not able to
login Monday nights at 7:00 p.m. EST? |
| A: |
Each
live session will be ‘captured’
on video and made available through video-on-demand
24/7 for the duration of the scheduled
class.
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|
| Q: |
What
if my computer doesn't work and I can't
get to class? |
| A: |
Technical
Support will be available before and during
the viewing of each "LIVE’ class
as well as designated times throughout
the week by email at Techsupport@fcu.edu.
You will also have the option of viewing
the class by video-on-demand anytime after
the class is taught for the duration of
the 4 week course.
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|
| Q: |
Do
you have a refund policy? |
| A: |
Yes.
Click here to read about our refund
policy.
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|
| Q: |
How
will I receive course requirements for
each course? |
| A: |
Once
the Registration Process is complete,
the Course Syllabus will be accessible
and will contain the course requirements
and all other necessary information pertaining
to that course.
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|
| Q: |
How
will I ask my instructor questions? |
| A: |
By
email. Email addresses will be available
to registered students for communication
with instructors, the Admissions Department
and Tech Support.
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|
| Q: |
How
will I be tested for the course? |
| A: |
The
e-learning software used by FCU Live On-Line
has a testing feature that is easy to
use and gives immediate test scores upon
completion of each test. Most tests will
be open book tests with a combination
of multiple choice, true/false and short
answer.
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|
| Q: |
How
will I get my textbooks? |
| A: |
Textbooks
are purchased at the time of registration
through our on-line Registration Process.
They are shipped directly to you. In the
event that you already own the textbook
required for a course, you are not required
to purchase another one, however, you
are required to read it again during the
course dates.
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|
| Q: |
What
happens if I start taking courses and
then I have to stop for a while?
|
| A: |
You
simply wait until you can return and register
for the next upcoming course. The credits
you have earned will remain in your student
file. If you wait more than 12 months
to return you will pay a small re-instatement
fee.
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